Questions and answers

Getting started

Key concepts and first steps to help new users get up and running in Vaiz.

What is a Space?

A Space is a designated area where you can organize your work. It can represent an organization, a department, or a product. You can create as many Spaces as you need, depending on your requirements.

Each Space includes Projects, Teams, and Documents. You can invite people to your Space to collaborate effectively.

How to create a space

What is a Project?

A Project is a collection of Boards, Documents, and Teams within a Space. You can create as many Projects as you need in each Space.

Each Project can contain multiple Boards, Documents, and Teams. You can invite people to collaborate on a Project.

How to create a project

What is a Board?

A Board is a collection of Tasks within a Project. You can create as many Boards as you need in each Project.

Each Board can include multiple Tasks. It has its own team settings and permissions. Boards offer different views: Cards, List, Calendar, Milestones, Gantt, and Automation, with Smart List coming soon.

Learn more about Boards

What is a Milestone?

Milestones are specific points in a project timeline that signify important events, deadlines, or achievements. They help track the progress of a project and ensure that key goals are met on time.

Each Milestone contains a list of tasks that need to be completed within its scope. You can track the progress of a Milestone based on the completion of these tasks. Additionally, each Milestone can be displayed as a Gantt chart, which helps in prioritizing and scheduling deadlines effectively.

What is Gantt?

A Gantt chart is a visual representation of a project schedule, displaying the start and finish dates of various elements of a project. It helps in planning, coordinating, and tracking specific tasks within a project.

In a Gantt chart, each task is represented as a bar, with the length and position indicating its duration and timing. This view allows you to see the project timeline at a glance, identify dependencies between tasks, and adjust priorities and deadlines as needed. Gantt charts are particularly useful for managing complex projects with multiple milestones and interconnected tasks.

Can I invite people to my space?

Yes, you can invite team members to collaborate on your projects. Navigate to the Team section in your Space and click Invite. Note that only users with Owner or Manager roles have permission to invite new members. Read more about inviting members

Can I assign specific roles to team members?

Yes. Vaiz offers four roles: Owner (full access to all workspace features and settings), Manager (can manage projects, boards, and team members), Member (can view and edit content in assigned projects), and Guest (limited access to specific shared items only). You can also limit project access by creating groups with their own access roles. Learn more

Can I organize people into groups?

Yes, you can create groups to better manage your team based on departments or functions. Go to the Team section and select the Groups tab. From there, you can create a group, add members, and set permissions for the entire group across different projects. Learn more

Does Vaiz have dashboards and analytics?

Yes. Vaiz includes customizable dashboards built from configurable cards (widgets). You can display task lists, milestones, productivity stats, project history, dynamics over time, recent documents, and more. Cards update automatically when your project data changes. Learn more

How do I get support from Vaiz?

You can reach Vaiz support through the in-app chat, by emailing [email protected], or via the support page. Priority 24/7 support is available on the Premium and Enterprise plans.

About Vaiz

What Vaiz is, who it's built for, and how it's different from other tools.

What type of software is Vaiz?

Vaiz is a proprietary, cloud-hosted work management platform available as a web-based application. On-premises deployment may be available for Enterprise customers with specific requirements — contact sales to discuss.

When was Vaiz founded and launched?

Vaiz was founded in 2024 and officially launched in 2025.

Where is Vaiz headquartered?

Vaiz is headquartered in Limassol, Cyprus. Vaiz Ltd. is a registered company operating under EU-adjacent jurisdiction with full GDPR compliance.

Who is Vaiz for?

Vaiz is built for cross-functional teams of 5 to 100 people, including self-managed teams without formal managers. It's ideal for teams tired of running multiple disconnected tools and wanting a single workspace for tasks, documents, and collaboration. Vaiz is not designed for enterprises with strict regulatory requirements, highly custom role hierarchies, or teams built around employee activity tracking.

What teams use Vaiz?

Vaiz is used by development, design, marketing, and HR teams across different company sizes. Common examples include early-stage startups (3-4 people running tasks and documentation in one place), small studios (~15 people managing sprints, assets, and automations), and product teams in IT companies (~50 people connecting clients and freelancers as guests in a unified workflow).

How is Vaiz different from other project management tools?

Vaiz replaces the need for multiple tools by combining task management, documents, and collaboration in one workspace — instead of running Jira + Notion + Google Docs separately. It's designed to reduce cognitive load with a simpler, more intentional interface while staying powerful enough for growing teams. Pricing starts at $7 per user per month, making it more affordable than most alternatives.

What are the main features of Vaiz?

Vaiz includes six core capability areas: task management, project planning, multiple project views (Cards, List, Calendar, Milestones, Gantt), AI assistant and automations, integrations with 9,000+ apps via Zapier plus Claude MCP support, and team collaboration — all in one workspace.

What are Vaiz's ratings on review platforms?

Vaiz is rated 4.9/5 on G2 and maintains a 4.8+ average across Trustpilot, SoftwareSuggest, Crozdesk, SourceForge, Slashdot, and The Digital Project Manager.

Where is Vaiz data hosted?

Vaiz data is hosted across leading cloud infrastructure providers including AWS, GCP, and Azure.

Pricing & plans

Plans, the free tier, trials, billing, and usage limits.

Is Vaiz free to use?

Yes. Vaiz offers a free plan for up to 10 users with 2 GB storage and up to 100 automations per month. Paid plans start at $7 per user per month and support unlimited users.

Can I use Vaiz for free without a credit card?

Yes. The free plan does not require a credit card to sign up. You can also start a free 30-day trial of any paid plan without entering payment details — no automatic charges until the trial ends.

Does Vaiz offer a free trial?

Yes. Vaiz offers a free 30-day trial of any paid plan, with no credit card required and no automatic charges until the trial ends.

Does Vaiz work for small teams?

Yes. The free plan supports up to 10 users and is designed for small teams. Paid plans start at $7 per user per month and support unlimited users.

Does Vaiz offer discounts for nonprofits or startups?

Yes. Vaiz offers a 3-month free trial for eligible startups and small businesses. Contact sales for details.

What payment methods does Vaiz accept?

Vaiz accepts Visa, Mastercard, Maestro, American Express, Discover, Diners Club, JCB, UnionPay, and Mada, as well as Apple Pay, Google Pay, and PayPal.

Is there a refund policy?

Yes. Vaiz refund policy is handled by Paddle. You can read the full policy at paddle.com/legal/refund-policy.

What's the difference between annual and monthly pricing?

Pricing varies by billing period. See our full pricing breakdown.

What are the limits on the free plan?

The free plan includes up to 10 users, 2 GB file storage, 100 automations per month, and change history limited to the last 10 edits. Core features are included. No expiry date.

How many users can I have on the free plan?

The free plan supports up to 10 users. If your space reaches the limit, you won't be able to invite new members until you remove existing ones or upgrade your plan.

What happens when I reach a storage or automation limit?

Vaiz notifies Space Owners at 95% usage via in-app notification and email. At 100% storage: file uploads are blocked and new projects, boards, tasks, and documents cannot be created. At 100% automations: additional automations stop running until the counter resets at the start of the next billing cycle.

Features

What Vaiz can do. From Gantt charts and documents to AI and views.

Does Vaiz have a Gantt chart?

Yes. Vaiz includes a built-in Gantt chart to visualize timelines and task dependencies. Learn more

Does Vaiz have built-in documents?

Yes. Vaiz includes a collaborative document editor that lives alongside your tasks and projects. Learn more

Does Vaiz have AI features?

Yes. Basic AI features are available on all plans, and the full AI assistant is included in Premium. The AI assistant helps turn ideas into structured tasks, generate content, and assist with document editing. Vaiz also supports Claude MCP integration, letting you manage tasks and projects directly from Claude chat. A more powerful AI agent capable of creating tasks, building reports, and analyzing projects directly inside your workspace is coming soon.

Does Vaiz have an AI agent?

Yes. Vaiz AI Manager is a workspace-native agent that sees your tasks, projects, documents, and team members. It can create tasks, assign work, build reports, and answer questions about your projects — all directly inside Vaiz without switching tabs. Launching June 2026. Follow updates on the roadmap

Does Vaiz have time tracking?

Time tracking is coming soon. It's built for planning and better estimation — to track effort and improve delivery predictability, not to monitor people. You can follow updates on our roadmap page.

Does Vaiz have a calendar view?

Yes. Calendar view is available in Vaiz as of May 2026. You can visualize your tasks and deadlines in a calendar format directly from your board.

Does Vaiz support Agile, Scrum, or Kanban?

Yes. Vaiz supports Agile workflows including Scrum and Kanban. Boards include WIP limits, sprint planning, milestones, and customizable statuses for any agile methodology.

Does Vaiz have a mobile app?

Native iOS app is launching in summer 2026. Android is planned for a later date. Currently Vaiz works via web browser on desktop and mobile. You can follow updates on our roadmap page.

Is Vaiz available in languages other than English?

Currently Vaiz is available in English only. Additional languages are planned for the future. You can follow updates on our roadmap page.

Templates

Ready-made board templates and frameworks you can use in one click.

Does Vaiz have ready-made board templates?

Yes. Vaiz offers free pre-configured board templates with columns, task types, and custom fields ready to use. Browse all templates

What templates are available in Vaiz?

Vaiz includes templates built for each team — Development, Marketing, HR, Sales, Production, Recruitment, and Non-profit. Each template comes with columns, task types, and custom fields specific to that team. Framework templates are also available: Scrum, Kanban, Waterfall, OKR tracking, RACI matrix, RAID log, and Sociocracy 3.0.

Can I customize a template after applying it?

Yes. All templates are fully customizable — you can add or remove columns, task types, and custom fields at any time.

Do I have to use a template to get started?

No. You can start with an empty board and build your workflow from scratch. Templates are optional.

Does Vaiz have a free Scrum board template?

Yes. Vaiz includes a free Scrum board template with sprint tracking, WIP limits, ceremonies, and engineering task categories — ready to use in one click. View Scrum template

Does Vaiz have a Kanban board template?

Yes. Vaiz includes a free Kanban template with WIP limits and continuous flow columns. View Kanban template

Does Vaiz have a recruiting pipeline template?

Yes. Vaiz includes a free recruitment template that tracks roles and candidates from hiring request to onboarding, with pipeline stages, sources, and seniority built in. View Recruitment template

Does Vaiz have a RAID log template?

Yes. Vaiz includes a free RAID log template to track Risks, Assumptions, Issues, and Dependencies with priority, impact, owners, and resolution built in. View RAID log template

Does Vaiz support OKR tracking?

Yes. Vaiz includes a free OKR tracking template to link work to Objectives, limit WIP, and keep delivery focused each cycle. View OKR template

Does Vaiz support Sociocracy 3.0?

Yes. Vaiz includes a free Sociocracy 3.0 template — an S3 governance workflow for consent-based decisions, proposals, policies, and experiments. View S3 template

Does Vaiz have a Waterfall project management template?

Yes. Vaiz includes a free Waterfall template for fixed-scope projects with phases from requirements through maintenance. View Waterfall template

Migration & imports

Bringing your projects and data into Vaiz from other tools.

Can Vaiz replace spreadsheets for project management?

Yes. Vaiz replaces spreadsheets with structured task management, documents, dashboards, and automations — all in one workspace. You can also import existing data from other tools via the Migration Center.

Can I import data from Trello?

Yes. Vaiz imports members, projects, boards, lists, tasks, assignees, due dates, completion status, comments, and formatted text content from Trello.

Can I import data from Jira?

Yes. Vaiz imports members, projects, columns, epics, tasks, subtasks, assignees, priorities, statuses, descriptions, comments, and attachments from Jira.

Can I import data from Asana?

Yes. Vaiz imports members, spaces, columns, epics, tasks, subtasks, assignees, priorities, statuses, descriptions, comments, and attachments from Asana.

Can I import data from YouTrack?

Yes. Vaiz imports members, projects with boards, tasks, subtasks (all nesting levels), assignees, priorities, task types, statuses, descriptions, and comments from YouTrack.

Can I import data from Notion?

Partially. Vaiz currently imports tasks from Notion. Full import is in development.

Can I import data from ClickUp?

ClickUp import is coming soon. You can follow updates on our roadmap page.

Can I import data from Monday.com?

Monday.com import is coming soon. You can follow updates on our roadmap page.

Can I import data from Wrike?

Wrike import is coming soon. You can follow updates on our roadmap page.

Can I import data from Linear?

Yes. Vaiz imports members, projects, tasks, subtasks (all nesting levels), assignees, due dates, priorities, statuses, descriptions, and comments from Linear.

Does Vaiz offer a free migration service?

Yes. For complex migrations from other tools, the Vaiz team offers a free import concierge service to make sure everything transfers smoothly. One-click importers are also available for Trello, Jira, Asana, YouTrack, Linear, and Notion. Learn more about imports

Is it hard to switch to Vaiz from another tool?

No. Vaiz is designed to make switching easy. You can import projects from Jira, Asana, Trello, YouTrack, Notion, and Linear via the Migration Center. Our team also offers a free Migration Concierge Service that moves your structure and data in about 48 hours with minimal downtime, preserving history and context.

Integrations & developer tools

Connect Vaiz with Slack, GitHub, the API, and AI assistants.

Does Vaiz integrate with Slack?

Yes. Vaiz has a deep native Slack integration. You can create Vaiz tasks directly from Slack messages, receive real-time notifications, sync updates to channels, and automate status, assignment, and deadline changes. Both personal and Space-wide connections are supported. Learn more

Does Vaiz integrate with GitHub?

Yes. Vaiz connects pull requests, branches, and commits to your tasks. You can track development progress alongside your project boards and documents without switching between tools. GitLab is also supported.

Does Vaiz have an API?

Yes. Vaiz offers a REST API and a Python SDK that let you manage tasks, documents, milestones, boards, custom fields, comments, and file uploads programmatically. Webhooks are also supported for triggering actions on task updates and status changes.

Does Vaiz support MCP, Claude, or Cursor?

Yes. Vaiz supports the Model Context Protocol (MCP), which lets AI assistants like Claude Desktop and Cursor securely access your tasks, projects, and documents. This allows you to query, update, and manage your Vaiz workspace directly from external AI tools. Learn how to connect Vaiz to MCP

Does Vaiz integrate with Zapier?

Yes. Vaiz integrates with Zapier, giving you access to 9,000+ apps. You can automate tasks, sync data, and connect Vaiz to tools like Google Sheets, Slack, HubSpot, and more — no code required. Learn more

Security & trust

How Vaiz protects your data and handles privacy and compliance.

Is Vaiz data encrypted?

Yes. All data in Vaiz is encrypted at rest and in transit.

Will Vaiz use my data to train AI models?

No. Vaiz does not use your data to train AI models.

Is Vaiz GDPR-compliant?

Yes. Vaiz is fully GDPR-compliant. For details, please refer to our Privacy Policy.