Privacy policy

Vaiz Ltd. is strongly committed to protecting your privacy and complying with your choices. Both personal and non-personal information collected is safeguarded according to the highest privacy and data protection standards adopted worldwide.

Our Commitment

• Your information will not be shared, rented or sold to any third party.
• We use state-of-the-art security measures to protect your information from unauthorized users.
• We give you the possibility to control the information that you shared with us (opt-out).

Vaiz Ltd. is committed to:

• Processing data lawfully, fairly and in a transparent manner in relation to users;
• Collecting and further processing data for specified, explicit and legitimate purposes;
• Processing date for adequate, relevant and limited purposes;
• Keeping data accurate and, where necessary, up to date;
• Keeping data in a form which permits identification of users for no longer than is necessary for the purposes for which the personal data are processed; and
• Processing data in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures.

Notice

We will clearly inform you when information that personally identifies you ("personal information") is asked for and you will have the choice to provide it or not. Generally, this information is requested when you register an account and/or subscribe to product updates, newsletters or other online services.

Usage

We use your personal information for the following purposes:

• To provide you information that will allow you to use our services.
• To automatically customize your documents with your information.
• To alert you of software upgrades, updates, discounts or other services from Vaiz Ltd.

We collect your name, email and phone number when you register an account or submit a form on our Website. We collect your email and phone number to send you our promotional offers.

We may also collect your language, operating system and country information for a better experience with Vaiz Ltd. products/services.

We may also collect your phone number in order to contact you in case our emails bounce back because of a typo in your email address.

We also use our users’ email in order to notify of the release of updated versions of the software, new services or promotional offers.

Communications from Us

We process your personal data to send you the communications described in our Terms of Service. The legal basis depends on the type of communication:

Essential service and onboarding communications

We process your data to send you communications related to the operation of your account and your use of the Service, including account confirmations, security alerts, billing notices, essential product changes, and onboarding guidance.

Legal basis: performance of our contract with you (Article 6(1)(b) GDPR) for essential service communications, and our legitimate interest in helping you make effective use of the Service (Article 6(1)(f) GDPR) for onboarding communications.

You may opt out of onboarding communications at any time using the unsubscribe link in each email. Essential service communications cannot be opted out of while your account remains active.

Marketing communications

We process your data to send you marketing communications about product tips, special offers, promotions, and other information about Vaiz services.

Legal basis: your consent (Article 6(1)(a) GDPR), or the opt-out exception under Article 13(2) of Directive 2002/58/EC where your email address was obtained in the context of providing the Service to you and the marketing concerns our similar products or services.

You may withdraw your consent or opt out at any time using the unsubscribe link in each email or by contacting us at the address provided at the bottom of this page. We will process your request as soon as reasonably practicable, typically within a few days. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal, and opting out of marketing will not affect your access to the Service.

If you choose not to register or provide personal information, you can still browse our Website, but you will not be able to access the Services or features that require an account.

Access to your information

You are entitled to review the personal information you have provided us and ensure that it is accurate and current at all times. To review or update this information simply sign in to your account or request that we send you this information.

Security of information

Vaiz Ltd. is strongly committed to protecting your information and ensuring that your choices are honored. We have taken strong security measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. All sensitive data is stored behind multiple firewalls on secure servers with restricted employee access.

Retention of information

We retain information as long as it is necessary to provide the services requested by you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the services or until you ask us to delete it or your account is deleted whichever comes first. Additionally, we may retain information from deleted accounts to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Use, and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy. Finally, your data could also be stored for sales statistical purposes.

EU and EEA Users’ Rights

If you are habitually located in the European Union or European Economic Area, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances. We describe these rights below:

You have the right to access your personal data and, if necessary, have it amended or deleted or restricted. In certain instances, you may have the right to the portability of your data. You can also ask us to not send marketing communications and not to use your personal data when we carry out profiling for direct marketing purposes. You can opt out of receiving email newsletters and other marketing communications by following the opt-out instructions provided to you in those emails.

What we do with the Information you share

Your information is never shared outside the company without your permission. Inside the company, data is stored behind multiple firewalls on secure servers with restricted user access.

When you register to our website, you are asked to provide your contact information, including a valid email address. We use this information to activate your account and to send you communications as described in the "Communications and Legal Bases" section above.

In very rare instances Vaiz Ltd may disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Vaiz Ltd. or the website; (b) protect and defend the rights or property of Vaiz Ltd.; and (c) act in urgent circumstances to protect the personal safety of users of Vaiz Ltd., its website, or the public.

Your Communication Preferences

You have the following choices regarding communications from us:

Marketing communications. You can opt out at any time by clicking the unsubscribe link in any marketing email, or by contacting us at the address provided at the bottom of this page. We will process your request as soon as reasonably practicable, typically within a few days.

Onboarding communications. You can opt out by clicking the unsubscribe link in any onboarding email.

Essential service communications. Communications related to the operation of your account (such as security alerts, billing notices, and maintenance updates) cannot be opted out of while your account remains active, as they are necessary for the provision of the services.

Changes to this policy

If we make changes to our Privacy Policy, we will post these changes here so that you are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. If at any point we decide to use your information in a manner different from that stated at the time it was collected, we will notify you by email.

Enforcement of policy

If for some reason you believe Vaiz Ltd. has not adhered to these principles, please notify us and we will do our best to promptly make corrections.

Questions or comments

If you have questions or comments about this privacy policy, please email us through one of these methods:

• Email: [email protected]
• Online chat: vaiz.com/support