RACI Matrix

Clarify roles and responsibilities across project phases — assign Responsible, Accountable, Consulted, and Informed for every deliverable.

About This Template

The RACI Matrix template helps teams eliminate confusion about who does what. For every task or deliverable, you assign four roles: Responsible (who does the work), Accountable (who owns the outcome), Consulted (who provides input), and Informed (who needs to know).

Use project phases as columns — from Planning through Maintenance — so responsibilities are clear at every stage of your delivery lifecycle.

Task types cover common governance items: Decisions, Deliverables, Meetings, Reviews, and Approvals. This keeps your board focused on what matters for accountability, not day-to-day tickets.

What's Inside

Columns Included

PlanningDesignDevelopmentTestingDeploymentMaintenance

Task Types

DecisionDeliverableMeetingReviewApproval

Custom Fields

ResponsibleAccountableConsultedInformed

Key Features

  • Four responsibility roles per deliverable (R/A/C/I)
  • Project lifecycle phases as columns
  • Task types for decisions, deliverables, meetings, reviews, approvals
  • Clear single-point accountability
  • Works for projects or ongoing operations

Who Is This Template For?

  • Project managers defining ownership
  • Cross-functional teams with shared deliverables
  • Organizations clarifying decision rights
  • Teams onboarding new members
  • Governance and compliance workflows
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Frequently Asked Questions

What does RACI stand for?

Responsible (does the work), Accountable (owns the outcome — only one person), Consulted (gives input before), Informed (told after).

Why can there be only one Accountable?

Single accountability prevents confusion. If everyone is accountable, no one is.

What's the difference between Consulted and Informed?

Consulted means two-way communication before a decision; Informed means one-way notification after.

Can I use this for ongoing operations, not just projects?

Yes! Replace project phases with operational areas or processes.

How do I avoid a RACI that no one uses?

Keep it lightweight — only add items where ownership is genuinely unclear. Review quarterly.

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