Vaiz
Sign up
Help center
Tutorials

How to manage billing and upgrade your plan in Vaiz

Every space starts with a 14-day free trial with full access to Pro or Premium and has its own subscription and billing. After the trial, choose the plan that fits your team. Upgrades take effect immediately, while downgrades are applied at the beginning of the next billing cycle.

Step 1. Open Billing settings

Open the space menu and select Billing.

Space menu open with the Billing option highlighted

Note: Billing settings are available only to Space Owners. Managers and other members won't see the Billing section, even if they have access to other space settings.

Step 2. Review your current subscription

When you open Billing, you land on the Subscription tab by default. This section shows the details of the plan currently applied to your space.

Here you can see:

  • Your trial or active plan (Pro or Premium).
  • Number of users included in the plan.
  • Billing cycle and price (for paid plans).
  • Next payment date (if applicable).

Below the plan details, Vaiz displays your current limits and usage, including:

  • Users in space — how many people are currently in the space versus the allowed maximum.
  • Storage used — how much file storage your space is using.
  • Automations run — how many automations have been executed during the current month.

Step 3. Upgrade your plan

Open the Price plans tab to compare available subscriptions. Your current plan is marked with the Your current plan label.

To upgrade, select the billing option you want and click Change Plan.

Note: If Change Plan is disabled, first select a billing option. The button will become active automatically.

Pro plan with the yearly billing option selected and the Change Plan button active

Step 4. Compare available plans

Compare the available plans to see which one best fits your team's needs. Vaiz offers two plans, both available with a 14-day free trial:

  • 14-day trial provides full access to Pro or Premium. No credit card is required.
  • Pro includes unlimited team users, 500 GB of storage, unlimited automations, unlimited history, and essential tools for growing teams.
  • Premium includes everything in Pro, plus unlimited storage, AI features, priority support, and all available Vaiz tools.

Note: Each space has its own subscription and billing. Upgrading one space does not affect any other spaces.

Step 5. Contact the sales team

If you need a custom solution or have questions about pricing, scroll to the bottom of the pricing page and click Contact sales.

Premium plan details with the Enterprise Edition section and Contact sales button

Complete the contact form and click Submit. Our team will review your request and get back to you.

Contact us form with name, email, phone, and question fields before submitting